Shipping & Return

SHIPPING

When you order from Yinghao Solar, you will receive a confirmation email. Once your order is shipped, you will be emailed the tracking information for your order's shipment. You can choose your preferred shipping method on the Order Information page during the checkout process. Yinghao Solar offers four different international shipping


Shipping from Chinese Warehouse

Airmail and register airmail

Area

time

 

United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom

7-20 business days

 

Australia,New Zealand,Singapore

7-25 business days

 

Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland

7-25 business days

 

Brazil, Russia, Mexico

15-35 business days

 

Other countries

7-25 business days

Priority Direct Mail

Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Netherlands, Portugal, Spain, Sweden

7-10 business days

 

United States, United Kingdom, Australia

6-9 business days

Japan Direct Mail

Japan

5-8 business days

EMS

7-15 business days to worldwide

Expedited Shipping

5-8 business days to worldwide

NOTE: Netherlands Direct Mail has been combined into the Priority Direct Mail. If you are in a European country; simply choose Priority Direct Mail and it will be shipped via Netherlands Direct Mail.
*Expedited shipping can not be used for PO Box addresses


Urgently Want My Order Can I Use Express Shipping?
Yinghao Solar is happy to provide our customers with express shipping service. However, there are additional costs to consider before choosing this option. Any custom or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. We recommend you to contact your local customs office for current charges before you order, so that you will not be surprised by charges you were not expecting.

How Much Does Shipping Cost?


Prices vary depending on product, location, shipping method and warehouse. You can check the cost on every product page.
1. Ensure you have selected the correct shipping country in the “Ship to" tab at the top of the page.
2. Select the desired warehouse
3. Choose shipping method
4. Exact shipping price is calculated


Return

3 Day Product Guarantee

Did your item arrive damaged, different or not working? Don’t worry, you are protected and can make a claim, the procedure is outlined below.


1. Within 3 days of receiving the product contact us with a photo or video explaining the issue and whether you want a refund or replacement.
2. We will review the claim and contact you if we need more information.
3.If Approved, we will refund or resend the item, you may also be asked to return the product.

Will I need to send the item back to Yinghao Solar? 


Only high value products need to be returned. High value is determined by our service team and is usually an item around $70 or more. If it is not high value then you do not need to return it and can keep the faulty product.
If we ask you to return the product we will discuss with you the most cost effective way to return ship it to us and give you full instructions including our address. You will receive your full/partial refund once we have received and checked the product.
Contact Us

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